Note: The same issue may also cause an error with the text “Can't complete the output operation” when trying to export to text or Excel files.
STATUS: FIXED
This issue was introduced in the July 12 Patch Tuesday update across all supported versions of Access.
Office Product
Issue Introduced
Fix available
Office 2016 MSI
Office 2019 Volume Licensed
Version 1808, Build 10388.20027
Version 1808, Build 10389.20033
Office LTSC 2021 Volume Licensed
Version 2108, Build 14332.20345
Version 2108, Build 14332.20358
Office 2016 Retail
Version 2206, Build 15330.20246
Version 2206, Build 15330.20264
Office 2019 Retail
Version 2206, Build 15330.20246
Version 2206, Build 15330.20264
Office 2021 Retail
Version 2206, Build 15330.20246
Version 2206, Build 15330.20264
Microsoft 365 Apps Current Channel
Version 2206, Build 15330.20246
Version 2206, Build 15330.20264
Microsoft 365 Apps Monthly Enterprise Channel
Version 2205, Build 15225.20356
Version 2205, Build 15225.20370
Microsoft 365 Apps Monthly Enterprise Channel
Version 2204, Build 15128.20312
For Monthly Enterprise Channel, fix will only be made to Version 2205
Microsoft 365 Apps Semi-Annual Enterprise Channel (Preview)
Version 2202, Build 14931.20604
Version 2202, Build 14931.20646
Microsoft 365 Apps Semi-Annual Enterprise Channel
Version 2202, Build 14931.20604
Version 2202, Build 14931.20646
Microsoft 365 Apps Semi-Annual Enterprise Channel Extended
Version 2108, Build 14326.21062
Version 2108, Build 14326.21080
Microsoft 365 Apps Semi-Annual Enterprise Channel Extended
Version 2102, Build 13801.21528
Version 2102, Build 13801.21582
Microsoft 365 Apps on Windows 7
Version 2002, Build 12527.22183
Version 2002, Build 12527.22197
For Click-to-run versions (all channels except Office 2013 and Office 2016 MSI), you can get the new update when it is available by choosing File/Account/Office Updates/Update Now.
If you have Access to the original database that was used to create the ACCDE/MDE, and users are on a single version of Office, you can re-create the ACCDE/MDE file using the same version of Office that users are on.
We are working on a fix for this issue and this page will be updated with the appropriate build or KB article number as it becomes available.
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